Have questions or want to discuss cycling? Join Now or Sign In to participate in the BikeRide community.


Customer service
#1
Any one delt with Nakto customer service, I have a new bike with a battery that won't charge and their customer service was useless. Working with Mobilty Paradise on the issue now,will keep you up to date.
  Reply
#2
https://e-bikes.com/blogs/naktos-stories/how-to-choose-a-nakto-electric-bike

Website appears to be active and there is a US phone number for contact...

Hope your problem has been resolved by now...

JR
  Reply
#3
You can contact here https://www.nakto.com/
  Reply


Forum Jump:

[-]
10 Latest Posts
I don't usually wear a bike helmet. Does...
Today 03:27 AM
Hey, hey
Yesterday 09:21 PM
Impromptu bikepacking/touring dilemma..
Yesterday 11:37 AM
Can’t explain why, but night rides feel ...
09-15-2026 09:27 PM
Which one should I pick?
09-15-2026 09:22 PM
Some mountian biking tips I've got from ...
09-15-2026 09:15 PM
Hatch Chiles Rule!
09-15-2026 03:19 PM
Freehub replacement sealed bearing wheel
09-14-2026 09:03 PM
Best road bike tyres?
09-14-2026 02:12 PM
How new adventures begin..
09-12-2026 03:11 PM

[-]
Join BikeRide on Strava
Feel free to join if you are on Strava: www.strava.com/clubs/bikeridecom

[-]
Top 5 Posters This Month
no avatar 1. GirishH
24 posts
no avatar 2. Flowrider
22 posts
no avatar 3. SPINMAN
16 posts
no avatar 4. Sidewinder
15 posts
no avatar 5. Jesper
9 posts