Have questions or want to discuss cycling? Join Now or Sign In to participate in the BikeRide community.


Bike shop problem
#1
So, I bought a used bike from a local shop about two months ago.
I put down $50, at which point, they moved the bike into their rotation schedule while I finished paying it off. I noticed almost right away that the valve on the rear tube was crooked, but didn't get around to correcting that for about a 5-6 weeks. I took off the back wheel, removed the tire, adjusted the tube/valve, and put it back on.

I tightened the quick release levers as tight as they could go, but the tire was really wobbly. I throw it on a bus's bike rack and headed down to the shop. They said that the hub on the tire was loose (or needed adjusting, something), and sent one of their employees to the back with it. 10 minutes and $8 later, I had it back.

This past Saturday (2-3 weeks later), I notice another wobble - not as bad as the last, but definitely noticeable. I take it in, and they tell me first that the kid who did the initial repairs must have done them wrong, then told me that if it's hub damage, it couldn't have been their fault. they tightened it for me for free, and said that it'll be about $25 more for a permanent fix.

Something tells me that the hub was already damaged when I bought the bike, mainly because I've treated this bike like I do any other, and I've never had a problem like this with any other bike, especially after such a short time period. Is it possible the damage was already there? What would it take to cause such damage (READ: what did I potentially do to damage the hub)?
  Reply
#2
What exactly will they fix for $25 to make the fix permanent?? That will point to what is damaged.

Crooked valve stem had nothing to do with it.

Hub can be damaged when riding it extensively loose, the bearings and races and cones will hammer themselves causing deformation and damage.
Never Give Up!!!
  Reply
#3
Fixing the crooked valve stem is what made me notice how wobbly it was, that's all. I know it didn't cause it.
  Reply
#4
I'd guess it was either already damaged or not adjusted properly when you got it. It's also possible it was "fine" but something gave out after only a little riding. But there's probably no way to prove what happened either way. It comes down to what kind of warranty they offer and how willing they are to help you out.

If you open up the hub and can document wear that could only have happened over a long time period you might be able to argue it was already damaged when you got it. But it's a used bike. Again it comes down to what they guarantee.

My guess is your best option is to buy the parts they recommend but save a few bucks doing the work yourself.
  Reply


Possibly Related Threads...
Thread
Author
Replies
Views
Last Post
 
3,793
03-05-2020, 04:06 AM
Last Post: Jesper
 
21,983
04-13-2011, 07:46 PM
Last Post: RobAR
 
32,412
03-04-2011, 09:27 PM
Last Post: RobAR
 
28,028
02-27-2011, 10:20 PM
Last Post: Bill
 
20,265
06-25-2010, 11:04 PM
Last Post: GeorgeET

Forum Jump:

[-]
10 Latest Posts
Catastrophic bicycle failures
Today 04:23 PM
I don't usually wear a bike helmet. Does...
Today 03:51 PM
Impromptu bikepacking/touring dilemma..
Yesterday 08:38 PM
Bmx with 26 inch wheels
Yesterday 05:50 PM
Gila Monster Gran Fondo
Yesterday 05:41 PM
Hatch Chiles Rule!
Yesterday 05:10 PM
Steel road bikes with disc brake mountts
Yesterday 01:11 PM
How Bad Are E-bikes By You?
Yesterday 07:42 AM
Spoke Count Preference
09-30-2026 12:29 PM
Are 26" really dying out?
09-30-2026 12:23 PM

[-]
Join BikeRide on Strava
Feel free to join if you are on Strava: www.strava.com/clubs/bikeridecom

[-]
Top 5 Posters This Month
no avatar 1. Sidewinder
23 posts
no avatar 2. Flowrider
21 posts
no avatar 3. GirishH
18 posts
no avatar 4. SPINMAN
12 posts
no avatar 5. meamoantonio
11 posts