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Customer service
#1
Any one delt with Nakto customer service, I have a new bike with a battery that won't charge and their customer service was useless. Working with Mobilty Paradise on the issue now,will keep you up to date.
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#2
https://e-bikes.com/blogs/naktos-stories/how-to-choose-a-nakto-electric-bike

Website appears to be active and there is a US phone number for contact...

Hope your problem has been resolved by now...

JR
  Reply
#3
You can contact here https://www.nakto.com/
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