Where Can I Get Spokes for a Ride1Up E-Bike

[Park Guthrie]

Hi,
I have a Ride1Up 700 series E-bike which I mostly love. Unfortunately, I broke a spoke and cannot find a replacement. Ride1Up customer service has been terrible. I have asked repeatedly for suggestions on where to buy a replacement and they keep sending me a link to a webpage that has another link to a webpage that only has spokes that are the wrong size. I apparently need a 12G-226 or 227mm spoke. I couldn't find one that is specifically for e-bikes. Has anyone had this problem? Does anyone have a lead on spokes for Ride1Ups? Thanks so much!
Park

[Jesper]

(08-19-2022, 12:19 AM)Park Guthrie Wrote:  Hi,
I have a Ride1Up 700 series E-bike which I mostly love. Unfortunately, I broke a spoke and cannot find a replacement. Ride1Up customer service has been terrible. I have asked repeatedly for suggestions on where to buy a replacement and they keep sending me a link to a webpage that has another link to a webpage that only has spokes that are the wrong size. I apparently need a 12G-226 or 227mm spoke. I couldn't find one that is specifically for e-bikes. Has anyone had this problem? Does anyone have a lead on spokes for Ride1Ups? Thanks so much!
Park

I can't understand why an "ebike" spoke would be different from a standard spoke except for unique proprietary designs and/or lengths and load considerations.

Have you tried any bike shops?

One spoke should not affect short term rideability if the rim is still straight, but you should certainly get it fixed ASAP.

That is not saying much for Ride1Up's reliability in their bike warranty (if applicable) and customer service.

Do you know what caused the spoke to break? If it just broke for unknown reasons then I would have both wheel's spokes checked because they may be adjusted too tight which can possibly damage the rim aside from more possible spoke breakage.

[ichitan]

(08-19-2022, 12:19 AM)Park Guthrie Wrote:  I have a Ride1Up 700 series E-bike which I mostly love. Unfortunately, I broke a spoke and cannot find a replacement. I apparently need a 12G-226 or 227mm spoke. I couldn't find one that is specifically for e-bikes.

You can't use regular bicycle spokes, as they are not as strong. The spokes on the ebike are thicker.

Check out this link.

https://www.ebikekit.com/collections/spokes/products/spokes-for-grd-500w-small-700c-wheels-226mm

If you don't have success here, do a search for 12 gauge spokes.

Try to get a correctly fitting spoke. I suggest, buy some spares too. If you really can't get one, I can show you how to fix it without the correct spoke.

[Jesper]

(08-22-2022, 09:54 AM)ichitan Wrote:  

(08-19-2022, 12:19 AM)Park Guthrie Wrote:  I have a Ride1Up 700 series E-bike which I mostly love. Unfortunately, I broke a spoke and cannot find a replacement. I apparently need a 12G-226 or 227mm spoke. I couldn't find one that is specifically for e-bikes.

You can't use regular bicycle spokes, as they are not as strong. The spokes on the ebike are teforehicker.

Check out this link.

https://www.ebikekit.com/collections/spokes/products/spokes-for-grd-500w-small-700c-wheels-226mm

If you don't have success here, do a search for 12 gauge spokes.

Try to get a correctly fitting spoke. I suggest, buy some spares too. If you really can't get one, I can show you how to fix it without the correct spoke.

A 12 g spoke is pretty standard nowadays with all heavier bikes, but they have been available before. I would assume length is the main issue.

[ichitan]

(08-19-2022, 12:19 AM)Park Guthrie Wrote:  I have a Ride1Up 700 series E-bike which I mostly love. Unfortunately, I broke a spoke and cannot find a replacement. I apparently need a 12G-226 or 227mm spoke. I couldn't find one that is specifically for e-bikes.

If you think you are likely to break more spokes in the future, you can use thicker, stronger spokes. I would just replace the broken one for now. But if any others break, keep replacing them with stronger spokes. You may need to drill a slightly larger hole in the hub and rim. If it was my bike, this is what I would do.

https://www.huskybicycles.com/bicycle-spokes-8-78-225mm-11-gauge-with-nipples.html

[Jesper]

(08-22-2022, 05:11 PM)ichitan Wrote:  

(08-19-2022, 12:19 AM)Park Guthrie Wrote:  I have a Ride1Up 700 series E-bike which I mostly love. Unfortunately, I broke a spoke and cannot find a replacement. I apparently need a 12G-226 or 227mm spoke. I couldn't find one that is specifically for e-bikes.

If you think you are likely to break more spokes in the future, you can use thicker, stronger spokes. I would just replace the broken one for now. But if any others break, keep replacing them with stronger spokes. You may need to drill a slightly larger hole in the hub and rim. If it was my bike, this is what I would do.

https://www.huskybicycles.com/bicycle-spokes-8-78-225mm-11-gauge-with-nipples.html

I agree with what you say, but now we are getting to a point where the manufacturer should be held liable under defects in workmanship due to poor engineering which should have accounted for the need of heavier gauge spokes unless the user is operating the bike beyond the load capabilities, or in a manner not in line with the designed use of the bike. All of this should be somewhat outlined in the warranty. I am curious as to how old the bike is since the user does not have any other issues with it other than the spoke being broken, and no clarification was given as to how it may have occurred.

[ichitan]

(08-22-2022, 09:14 PM)Jesper Wrote:  I agree with what you say, but now we are getting to a point where the manufacturer should be held liable under defects in workmanship due to poor engineering which should have accounted for the need of heavier gauge spokes unless the user is operating the bike beyond the load capabilities, or in a manner not in line with the designed use of the bike. All of this should be somewhat outlined in the warranty.

My ideal bike is not ideal, because it is too heavy.

The challenge manufacturers have is, people want light weight bikes, and in many cases, people want cheap prices. So manufacturers have to do a balancing act between light weight and cheap, versus strong. The ideal bike depends on what a person uses their bike for.