04-06-2010, 11:25 PM
My wife's mnt bike has seen very little use, it's even still on the first chain barely worn.
Today I found the plastic shrouds used by Shimano to enshroud the cantilever 3 coil return springs, all broken. Hardly surprising when you consider these plastic components are molded in ABS (I think) & they carry some load.
Are not mnt bikes supposed to be fitted with rugged gear?
All the local LBS say the same thing:
"Sorry no support from Shimano - you could replace with new Altus set or a generic lower cost alternative, whichever is available".
Well if I had to replace it would certainly not be Shimano, why reward lousy parts availability?
Would a generic set fit easily?
Can anyone suggest a better option & is it likely If I make a fuss Shimano will find the low cost plastic parts?
There is a Shimano Australia dealing with this region but their level of service seems lacklustre.
Today I found the plastic shrouds used by Shimano to enshroud the cantilever 3 coil return springs, all broken. Hardly surprising when you consider these plastic components are molded in ABS (I think) & they carry some load.
Are not mnt bikes supposed to be fitted with rugged gear?
All the local LBS say the same thing:
"Sorry no support from Shimano - you could replace with new Altus set or a generic lower cost alternative, whichever is available".
Well if I had to replace it would certainly not be Shimano, why reward lousy parts availability?
Would a generic set fit easily?
Can anyone suggest a better option & is it likely If I make a fuss Shimano will find the low cost plastic parts?
There is a Shimano Australia dealing with this region but their level of service seems lacklustre.